Complaints

It is our intention to provide you with a high level of customer service at all times. If there is an occasion when we do not meet these standards and you wish to register a complaint. Please contact our Principal firm by writing to: Complaints Department, EvolveU (UK) Limited, Moreton House , 16 Trudent Park, Trident way, Blackburn, Lancashire. BB1 3NU or by phone: 01254 675676. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Onbudsman Service www.financial-ombudsman.org.uk.

If your complaint is about your Insurance Policy then please contact the Insurer directly. Their details will be found in the Policy Documents provided to you.